Hello everyone, in the past year, a lot of very bad things have happened. Our team was just a simple virtual reality enthusiast in 2018, but with the release of QUEST and the fast experience it brings, let our team I feel that the era of VR has officially started, and we started to decide to grow together with Oculus, but like all things, the beginning is always not going well. We have no production management experience, no experience in international express delivery, and the first version of halo strap At that time, we chose the wrong production supplier, which caused the first generation of products to be very poor, so we immediately improved the second edition and redesigned the rear knob mechanism, and then started small batch shipments, but at this time something bad happened. Our production supplier suddenly unilaterally terminated production. At this time, it was the beginning of the epidemic and the website began to generate a large number of orders. However, we had no manufacturer and were forced to reluctantly choose a new manufacturer. There are a large number of reminder emails every day, so we decided to use 3D printing for some parts for fast delivery. Then a week later, our original production plant copied our products and started to sell them on Amazon, AliExpress and other platforms. Sales, and then various bad things happened. 3D printed parts were broken in large areas, the epidemic broke out globally, and parcels were lost and delayed in standard express delivery. Our team encountered the greatest pressure, but with the passage of time, the epidemic began to improve, and our new production supply chain began to integrate. We launched a fully injection molded version of the V3 PRO version, and improved the headset audio driver. But QUEST 2 was released suddenly, so we quickly adjusted the production direction, launched the halo strap suitable for QUEST 2, and started to register the patent, writing so much nonsense, in fact, just want to tell those customers who support us, thank you For your support, and to compensate you for the losses in the past year, our team has decided that V1-V2 users need to update and replace free of charge and need to pay transportation fees, and V3-V3PRO users will pay a small difference plus freight for the update and replacement. Refer to the product link below for the specific process.